Shipping policy
Thank you for shopping with us. Below is our shipping policy outlining how orders are processed, shipped, and delivered.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Orders placed after 5:00 PM (local time) will be processed the next business day.
- You will receive a confirmation email once your order has been placed, and another notification once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
3. Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- Tracking information will be updated within 24–48 hours.
4. Shipping Locations
- We currently ship within the United States.
- International shipping may be available upon request. Additional fees and customs charges may apply.
5. Delays, Lost, or Damaged Packages
- We are not responsible for delays caused by shipping carriers or unforeseen circumstances (e.g., weather, natural disasters).
- If your package is lost or arrives damaged, please contact us within 3 days of delivery at [boldestbest@gmail.com].
- We will work with the carrier to resolve the issue and, if applicable, arrange a replacement or refund.
6. Incorrect Shipping Information
- Please ensure that your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Order Changes & Cancellations
- Orders can only be modified or canceled within 4 hours of placement.
- Once an order has shipped, it cannot be changed or canceled.
8. Contact Us
If you have any questions about your order or this shipping policy, please contact us at:
Email: [boldestbest@gmail.com]
We appreciate your business and are committed to delivering your order as quickly and safely as possible.